Products / Warranty (Archive)

 

This warranty applies to all products purchased prior to 1/1/13. For current warranty, click here.

CAST Lighting warrants its products against defects in material and workmanship. Without charge, CAST Lighting will either repair or replace (CAST Lighting reserves the right to decide between repair or replacement) any properly installed CAST Lighting product which fails under normal operating conditions and has not undergone abuse beyond normal wear-and-tear within the specified warranty period.

Lighting Fixtures (does not include Demo Kit components)

  • All fixture parts (excluding integrated LED assemblies): Lifetime Warranty
  • Integrated LED assemblies: 5-year Warranty

Transformers (does not include Electronic Mini-Transformers)

  • Windings and Stainless Steel (SS Series) Enclosures: Lifetime Warranty
  • Mild Steel (PS Series) Enclosures: 3-Year Warranty
  • Electrical Components: 3-Year Warranty
  • Photocells and Timers: 3-Year Warranty
  • Note: Before CAST Lighting will accept suspect transformers, they must be bench-tested at the distributor to confirm malfunction. Warranty will not be honored for transformers with cut wires or other modifications.

Electronic Mini-Transformers: 3-Year Warranty

No-Ox® Wire: 25-Year Warranty

Tools and Meters: 1-Year Warranty

Demo Kit Components: 90-Day Warranty

Lamps: No warranty on incandescent lamps; 4-year warranty on CAST Dynasty 1156 LED Lamp

A product is covered during the warranty period (determined from date of invoice) if it is returned to the
factory, transportation prepaid, and our factory inspection determines it to be defective under the terms of the warranty. A Return Goods Authorization (RGA) must be issued by CAST Lighting prior to the return of any product.

This warranty does not cover damage due to acts of nature such as lightning strikes, hurricanes, tornados, and floods. It covers only equipment manufactured or sold by CAST Lighting. It does not apply to any equipment of another manufacturer that may have been used in conjunction with CAST Lighting equipment.

CAST Lighting is not liable for indirect, incidental, or consequential damages in the connection with use of equipment, including but not limited to damage or injury to vegetation, property or persons resulting from installers’ actions whether negligent or otherwise.

CAST Lighting does not provide compensation for transportation, labor, or any other charges incurred in the diagnosis, repair, or replacement of CAST Lighting products. Installers are encouraged to contact CAST Lighting or its distributors to help diagnose problems before incurring such expenses.

NOTE – FIELD REPAIRS RECOMMENDED
All CAST Lighting products are designed to be field repairable by a qualified installer. All service parts are readily available and we encourage field repairs as a significant cost and labor saving can be realized by the installer. All warranted components, as stated in the above warranty, which are installed in the field, will be honored.

All warranted components, as stated in the above warranty, which are installed in the field, will be honored.

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